Understanding the NDIS

NDIS Information & Support Guide

Everything you need to know about the National Disability Insurance Scheme, from eligibility and access to funding and support categories. We're here to help you navigate your NDIS journey with confidence.

What is the NDIS?

The National Disability Insurance Scheme (NDIS) is the Australian Government's program that provides funding and support to people with permanent and significant disability.

The NDIS takes a lifetime approach, investing in people with disability early to improve their outcomes later in life. It provides funding directly to individuals based on their unique needs and goals, giving them choice and control over the supports they receive.

Unlike previous systems, the NDIS is designed to be person-centred, flexible, and focused on building capacity and independence. It supports people to live ordinary lives, participate in their communities, and pursue their goals and aspirations.

600K+

Australians Supported

2013

NDIS Launched

Diverse group of hands joined together, representing teamwork and unity. Symbolizes cooperation, collaboration, and the power of collective effort.

Am I Eligible for the NDIS?

To access the NDIS, you need to meet specific criteria related to age, residency, and disability

Age Requirements

You must be under 65 years old when you first apply to access the NDIS.

Residency Requirements

You must be an Australian citizen, permanent resident, or hold a Protected Special Category Visa.

Disability Requirements

You have a permanent and significant disability that affects your ability to take part in everyday activities.

Disability Criteria in Detail

Your disability must be permanent (likely to be lifelong) and significantly affect your ability to participate in everyday activities. The NDIS considers:

Impact on Daily Life

The disability substantially reduces your functional capacity in areas like communication, social interaction, learning, mobility, or self-management.

Support Needs

You need support from a person or equipment to participate in everyday activities that others can do without support.

Permanence

The disability is permanent (likely to be lifelong), not temporary or short-term in nature.

Early Intervention

For children under 7, support may be available even if the disability isn't permanent, if early intervention will reduce future support needs.

How to Access the NDIS

Follow these steps to begin your NDIS journey

1

Make an Access Request

Contact the NDIS or ask someone to help you. You'll need to provide evidence of your disability from a health professional (such as a doctor, psychologist, or allied health professional).

2

Access Decision

The NDIA will review your request and determine if you meet the access requirements. They typically make a decision within 21 days. If approved, you become an NDIS participant.

3

Planning Meeting

You'll meet with an NDIS planner (or LAC) to discuss your goals, support needs, and current informal supports. This is where you build your NDIS plan together.

4

Receive Your Plan

Your approved NDIS plan will outline your funded supports and budget. Plans are typically reviewed annually, but can be reviewed sooner if your circumstances change significantly.

5

Implement Your Plan

Choose your service providers (like MyHealth Solutions!), manage your funding, and start receiving the supports that will help you achieve your goals.

Need Help with Your NDIS Access Request?

Our team can guide you through the access process, help gather evidence, and support you at planning meetings.

Contact Us for Support

NDIS Support Categories

Your NDIS funding is divided into three budget categories based on different types of support

Core Supports

Flexible funding for your everyday disability-related needs and activities.

  • Assistance with Daily Life: Help with self-care, household tasks, meal preparation
  • Transport: Getting to appointments, work, or social activities
  • Consumables: Continence products, low-cost assistive technology
  • Social & Community Participation: Support to engage in community, social, and recreational activities

Most flexible budget - funds can be moved between Core support types

Capacity Building

Supports to build your independence and skills for the future.

  • Support Coordination: Help to understand and implement your plan
  • Improved Daily Living: Therapy services (OT, physio, speech), behaviour support
  • Employment: Finding and keeping a job
  • Relationships: Building skills for social connection
  • Health & Wellbeing: Exercise programs, nutrition advice

Budget can be flexible between some Capacity Building categories

Capital Supports

Investment in assistive technology, equipment, and home modifications.

  • Assistive Technology: Wheelchairs, communication devices, hearing aids, specialized equipment
  • Home Modifications: Ramps, bathroom modifications, automated doors
  • Vehicle Modifications: Hoists, wheelchair access modifications
  • Specialized Disability Accommodation (SDA): Housing for people with extreme functional impairment

Budget is specific to stated items - requires quotes and assessments

Managing Your NDIS Plan

You have three options for how your NDIS funding is managed

NDIA Managed

The NDIS pays providers directly. You choose registered NDIS providers, and they submit claims directly to the NDIS.

Simplest option

No paperwork for you

Must use registered providers

Most Popular

Plan Managed

A plan manager handles all financial tasks and paperwork. You can use both registered and non-registered providers.

More provider choice

No paperwork for you

Financial reports provided

Self Managed

You manage all aspects of your funding yourself. You pay providers, keep receipts, and claim reimbursement from the NDIS.

Maximum flexibility

Use any provider

Requires bookkeeping skills

You Can Mix Management Types

Different budget categories in your plan can have different management types. For example, you might have Core Supports plan-managed, Capacity Building NDIA-managed, and some supports self-managed. Many participants find a combination works best for their circumstances.

Asian grandpa with child girl planting young tree in the black soil and watering it together in the garden. Two happy family gardening together and taking care of nature. People and ecology concept.

Understanding Your NDIS Plan

Your NDIS plan is a living document that outlines your goals, the supports you'll receive, and how much funding you have. Here's what you need to know:

Plan Duration

Most NDIS plans last for 12 months, though some may be shorter (6 months) or longer (up to 36 months) depending on your circumstances and stability of supports.

Plan Reviews

Before your plan ends, you'll have a plan review meeting to discuss progress toward your goals, what's working, what's not, and what supports you need going forward.

Your Goals

Your plan is built around your goals—what you want to achieve in areas like daily living, work, relationships, health, and community participation. All supports should link back to these goals.

Plan Changes

If your circumstances change significantly, you can request a plan review before it's due. This might be due to health changes, changes in living arrangements, or new goals.

Frequently Asked Questions

Common questions about the NDIS answered

Still have questions about the NDIS?

Talk to Our Team

Ready to Start Your NDIS Journey?

Whether you're just starting your NDIS access request or looking for quality service providers, MyHealth Solutions is here to support you every step of the way.