At MyHealth Solutions, we are committed to continuous improvement and delivering the highest quality of care. Your feedback, complaints, and ideas help us serve you better and strengthen our services for everyone in our community.
Share your positive experiences, suggestions for improvement, or general thoughts about our services. Every comment helps us grow.
We take all complaints seriously and are committed to resolving issues fairly and promptly. Your concerns will be handled with respect and confidentiality.
Have an innovative idea or creative solution? We welcome fresh perspectives that could enhance our services and benefit our community.
Fill out the form below and we'll get back to you within 2 business days.
Transparency and accountability are at the heart of how we handle your feedback and complaints.
Your feedback is logged and acknowledged within 24 hours. You'll receive a confirmation email with a reference number.
Our team carefully reviews your submission and gathers any additional information needed to understand the situation fully.
We take appropriate action to address your concerns, implement improvements, or resolve any issues identified.
You'll receive a response outlining our findings and actions taken, typically within 10 business days.
Your information is kept strictly confidential and shared only with those who need to know.
Every complaint is treated seriously and investigated impartially without bias.
You won't face any negative consequences for providing honest feedback or complaints.
We aim to resolve issues quickly and keep you informed throughout the process.
Choose the method that's most comfortable for you
Send a detailed email at your convenience
[email protected]Response within 2 business days
Send written feedback via post
Feedback Coordinator
MyHealth Solutions
8/52 Gregory Street
Parap, NT 0820
Australia
If you're not satisfied with our response, you have the right to escalate your complaint to: